Do I need a contract to start?
No. The Free tier requires no credit card and no contract. Pro and Enterprise are annual agreements, scoped to your organisation. The Pilot is a fixed 30-day engagement with no auto-renewal. Sovereign engagements are agreed by NDA.
Can compliance documents be included in contracts?
Yes. Forensic Court PDF, Gate Certificate, and SAR/STR Report generation are available as contractual line items for Pro, Enterprise, Pilot, and Sovereign tiers. Contact us to discuss what your team needs.
How is pricing determined?
Beyond the Free tier, every plan is scoped to your organisation, your analysis volume, and your compliance obligations, so we don't publish flat rates. Tell us about your use case and our team will put together a quote.
Is the Gate Simulator free to use?
Yes. The Gate Simulator is available without any account for demonstration purposes. Production gate decisions based on live on-chain data require a registered API key.
What blockchain networks are supported?
15 networks: Ethereum, Arbitrum, Polygon, BNB Smart Chain, Base, Optimism, Avalanche, zkSync Era, Linea, Scroll, Mantle, Blast, Tron, Bitcoin, and Solana. Non-EVM addresses are validated and screened against OFAC, UN, and EU sanctions lists.
What happens when a wallet gets flagged?
QARS returns one of three gate decisions, not a single automatic block: PASS, BIOMETRIC REQUIRED, or PRE-MEMPOOL BLOCK. Medium-risk activity can require additional verification rather than being refused outright, so legitimate users aren't cut off by a single conservative signal.
What regulatory frameworks does QCA support?
FATF Recommendations 10, 15, and 16, 6AMLD, and MiCA Article 68 are supported natively. Forensic output is structured for ISO/IEC 27037:2012 and ACPO Principles 1 through 4, to support evidentiary requirements under frameworks including FRE 803(6) and the Civil Evidence Act 1995.
How long is my data retained, and how does this align with GDPR?
[Placeholder, to be confirmed: state actual retention period, whether analysed data is stored or processed and discarded, and legal basis under GDPR as an EU-based company.]
What support is included, and what's the response time?
[Placeholder, to be confirmed: state actual support channel and real response-time commitment per tier, distinct from the Enterprise uptime SLA already listed above.]
How long does integration take?
[Placeholder, to be confirmed: state a real typical timeline for a Pro or Pilot customer to complete API integration, only once there's an actual figure to report.]
What happens if I believe a gate decision was wrong?
[Placeholder, to be confirmed: state the real review or appeals process, if one currently exists, including who to contact.]